Frequently asked questions

Our standard maintenance clean usually includes: Bathrooms refreshed Kitchen reset Living areas tidied General tidy-up Floors throughout Beds changed, once fresh linen is left out Laundry, if needed and agreed in advance This is best for homes that need regular upkeep. Extras such as fridge interiors, oven deep cleans, internal windows or a deeper first visit can also be added.

A deep clean is a bigger, more detailed clean. It is best when the home has: Build-up Heavier dirt or dust Areas that have not been cleaned in a while A kitchen or bathroom that needs extra attention A first clean before starting regular cleaning If you are not sure which one you need, send us a message on WhatsApp and we’ll help you choose.

Usually, no. Our cleaners bring cleaning products, cloths and basic supplies for most cleans. If you have a hoover, mop or brush at home, please let us know when booking. Larger equipment is not always carried by every cleaner.

Yes, where possible. For regular clients, we do our best to keep the same cleaner because we know consistency matters. This depends on location, availability and scheduling.

Yes. If you are a host or landlord we can help with tenant/ guest-ready turnovers, bed resets, linen changeovers, restocking notes and checklist-based cleaning. For Airbnb bookings, please include guest times, linen details and any property instructions when reserving your slot.

Yes. We support offices, salons, schools, shared spaces and business premises. Commercial jobs are reviewed before quoting so we can confirm the scope, access details, preferred cleaning times and invoice requirements.

Yes. We can help with small jobs such as assembly, mounting, minor repairs, shelves, pictures, mirrors and small task lists. Please upload photos or videos where possible so we can review the job properly.