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MyOddJobs.ie - reliable, trusted cleaning and household help when you need it most
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Privacy Policy

​Effective Date: 8th November 2025

1. Introduction

MyOddJobs.ie (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our website or services.

2. Information We Collect

We collect the following types of information:

From Clients (Customers):

  • Name, phone number, email address, and property address for scheduling and communication.

  • Service details such as job type, date, and any notes provided.

  • We do not collect or store credit/debit card information. Payments are made through secure third-party links.

From Service Providers (Cleaners/Contractors):

  • Name, phone number, email address, and proof of work eligibility in Ireland (e.g., ID, visa, or PPSN).

  • Payment details (IBAN, Revolut, or other account info) for processing payments.

3. How We Use Your Information

We use personal information to:

  • Manage bookings and communicate with clients and cleaners.

  • Match jobs with available cleaners.

  • Issue quotes, invoices, and receipts.

  • Verify cleaner eligibility and process payments.

  • Improve service quality and handle customer support or complaints.

4. Legal Basis for Processing

We process your personal data under:

  • Contractual necessity: to provide the cleaning or related service you requested.

  • Legitimate interests: to manage operations, verify workers, and ensure service quality.

  • Legal obligations: if required by Irish law (e.g., tax or employment regulations).

5. How We Store and Protect Your Data

  • Information is stored securely through encrypted cloud systems and password-protected devices.

  • Only authorised members of the MyOddJobs.ie team have access to client or cleaner information.

  • We retain data only as long as necessary for business, legal, or tax purposes.

6. Sharing Your Data

We may share your information with:

  • Verified cleaners to complete booked jobs (limited to what’s necessary, e.g., name, address, contact number).

  • Payment providers to send or receive payments securely.

  • Service providers that support our operations (e.g., website hosting, email delivery).

We will never sell or rent your data to third parties.

7. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics or Wix analytics) to understand how visitors use our website and to improve functionality. You can control cookies through your browser settings. 

8. Your Rights

You have the right to:

  • Request a copy of your personal data.

  • Ask us to correct or delete information.

  • Withdraw consent where applicable.

  • Complain to the Data Protection Commission (www.dataprotection.ie) if you believe your rights have been violated.

Requests can be sent to: hello@myoddjobs.ie

9. Updates to This Policy

This Privacy Policy may be updated as our services expand or legal requirements change. The latest version will always be available on our website.

Terms of Service

Terms of Service – MyOddJobs.ie

Effective Date: 8th November 2025

Welcome to MyOddJobs.ie (“we”, “our”, “us”). By using our website, communicating with us, or booking a service, you agree to the following Terms of Service. Please read them carefully before confirming a booking.

1. About Us

MyOddJobs.ie connects customers with trusted, independent cleaners and service providers. We coordinate the booking, payment process, and after-service support to ensure a smooth and reliable experience.

All cleaners operate as independent contractors, not employees of MyOddJobs.ie.

2. Booking & Payment

  • Bookings are made directly with MyOddJobs.ie through our website, WhatsApp, or email.

  • Once a quote is accepted, a deposit is required to confirm your booking.

  • The remaining balance is payable after the job is completed and the client confirms satisfaction.

  • All quotes, invoices, and payment links are sent securely to the contact details provided at booking.

  • MyOddJobs.ie does not collect or store card or bank details directly.

Failure to pay any outstanding balance within the agreed timeframe may result in late fees or refusal of future service.

3. Cancellations & Rescheduling

  • Deposits confirm the booking and are non-refundable once the booking is confirmed.

  • Cancellations made more than 24 hours before the scheduled service may be rescheduled once without losing the deposit.

  • Cancellations made within 24 hours of the scheduled service will result in loss of the deposit.

  • If MyOddJobs.ie must cancel due to unforeseen circumstances, we will offer either:

    • a rescheduled appointment at no cost, or

    • a full refund of any deposit paid.

All cancellation and refund requests must be submitted in writing via hello@myoddjobs.ie.

4. Satisfaction Guarantee

Clients have 24 hours after job completion to raise any concerns or report issues.
If notified within that period, we will coordinate with the cleaner to resolve the issue promptly.
If no concerns are raised within 24 hours, the service is deemed satisfactory and closed.

5. Service Providers (Cleaners)

  • All cleaners engaged by MyOddJobs.ie are independent contractors responsible for their own insurance, tax, and compliance with Irish work eligibility requirements.

  • We conduct reasonable checks to verify their reliability and right to work in Ireland.

  • Cleaners are expected to maintain professionalism, punctuality, and respect for clients’ property.

  • MyOddJobs.ie facilitates payment between the client and cleaner but is not legally liable for the individual performance or conduct of cleaners beyond the cost of the service provided.

6. Client Responsibilities

By confirming a booking, the client agrees to:

  • Provide accurate details (name, contact, address, parking/access instructions).

  • Ensure safe and suitable working conditions (running water, lighting, no hazards).

  • Treat cleaners and staff with respect and courtesy.

  • Report any damage or dissatisfaction within 24 hours of job completion.

Failure to comply may limit our ability to resolve complaints or provide future services.

7. Liability

  • MyOddJobs.ie operates as a coordination platform and does not directly perform cleaning services.

  • We are not liable for indirect or consequential losses, including lost income, emotional distress, or property damage exceeding the value of the booking.

  • Any claim arising from a service is limited to the total amount paid for that booking.

  • We will, however, mediate in good faith between clients and cleaners to ensure fair outcomes.

8. Pricing & Service Changes

We reserve the right to adjust prices, services, and terms at any time. Updated terms will appear on our website and apply to all future bookings.

9. Termination or Refusal of Service

We may cancel or refuse service where:

  • Unsafe or unsanitary conditions exist;

  • Abusive or inappropriate behaviour occurs;

  • False or misleading information is provided;

  • Payment obligations are not met.

10. Privacy

All personal information is processed according to our Privacy Policy, which explains how data is collected and used.

11. Governing Law

These terms are governed by the laws of Ireland. Any disputes shall fall under the exclusive jurisdiction of the Irish courts.

Contact Us
📧 hello@myoddjobs.ie

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Cancellations & Refunds Policy

​Effective Date: 8th November 2025

At MyOddJobs.ie, we understand that plans can change. This policy explains how deposits, cancellations, and refunds work so everything stays transparent and fair for both clients and cleaners.

1. Deposits

  • A deposit is required to confirm every booking.

  • Once the date and time are confirmed, deposits are non-refundable.

  • The deposit secures your cleaner’s availability and covers scheduling and administration costs.

2. Cancellations by Clients

  • More than 24 hours’ notice:

    • You may reschedule once at no extra cost.

    • The deposit will be carried forward to your new date.

  • Less than 24 hours’ notice:

    • The deposit will be forfeited, as short-notice cancellations prevent cleaners from taking other work.

  • No-shows (when the cleaner arrives but cannot access the property or the client is unavailable) are treated as last-minute cancellations and result in loss of the deposit.

3. Cancellations by MyOddJobs.ie

In rare cases where we must cancel (for example, cleaner illness or emergencies), you will be offered:

  • a rescheduled appointment at no extra cost, or

  • a full refund of any deposit paid.

We will always notify you as soon as possible and aim to reschedule promptly.

4. Refunds After Service

  • Once a service has been completed, clients have 24 hours to raise any concerns.

  • If an issue is reported within that window, we will review it and, where appropriate, arrange a return visit to fix the problem.

  • If no concerns are raised within 24 hours, the booking is considered satisfactory and closed, and no refunds will be issued.

Refunds are processed back to the same account or payment method used for the original payment.

5. Service Satisfaction & Disputes

Our goal is for every customer to be happy with the result. If something isn’t right, please contact us within 24 hours at hello@myoddjobs.ie with:

  • your booking details,

  • a brief description of the issue, and

  • any relevant photos or notes.

We’ll review the case quickly and work toward a fair resolution.

6. Exceptional Circumstances

Full or partial refunds may be offered at our discretion if:

  • we fail to deliver the booked service through no fault of the client, or

  • the issue cannot be reasonably resolved through a follow-up clean.

7. Policy Updates

This policy may be updated as we expand or adjust our services. The most recent version will always be available at www.myoddjobs.ie/refunds.

Contact Us
📧 hello@myoddjobs.ie

Cookies Policy

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This Cookie Policy explains how MyOddJobs.ie (“we”, “our”, “us”) uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the site function properly, remember your preferences, and improve your overall experience.

Some cookies are essential for the website to work, while others help us understand how visitors use our site so we can make it better.

2. Types of Cookies We Use

Essential Cookies

These are required for our website to function properly — for example, to remember your cookie preferences or keep forms secure.

Performance & Analytics Cookies

We use tools such as Google Analytics and Wix Analytics to collect anonymous information about how visitors use our website.
This helps us understand which pages are most popular and how users interact with the site so we can improve our content and layout.

Functional Cookies

These allow our website to remember choices you make (like language or region) to provide a more personalised experience.

Marketing Cookies (if applicable)

From time to time, we may use cookies that help us display relevant promotions or service updates. These will only be activated with your consent.

3. Managing Cookies

When you visit MyOddJobs.ie, you’ll see a cookie banner that allows you to accept or reject non-essential cookies.

You can also manage or delete cookies at any time through your browser settings:

Disabling cookies may affect the website’s performance or limit some features.

4. Third-Party Cookies

Some cookies may come from third-party services we use, such as:

  • Google Analytics (for traffic insights)

  • Wix (for hosting and site performance)

These providers may set their own cookies according to their privacy policies.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our website or legal obligations. The latest version will always be available on this page.

Contact Us
If you have any questions about our use of cookies, contact us at:
📧 hello@myoddjobs.ie

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